Tracking and Tracing Specialist

Charlotte, NC posted on April 25

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Nolan Transportation Group, Inc. (NTG) is a full service, third-party Logistics Company dedicated to delivering the highest level of service in the transportation industry. We have been recognized as one of metropolitan Atlanta's fastest growing, privately-owned companies (Atlanta Business Chronicle, 2010, 2013, 2014). NTG offers excellent career growth potential with an immediate opportunity to learn from our industry-experienced team members. NTG is headquartered in Roswell, GA and has regional offices located in Atlanta,GA, Charleston, SC, Grand Rapids, MI, Dallas, TX, Charlotte, N.C., Orlando, FL, Chicago, IL, Portland, OR, Nashville, TN, Denver, CO, and Detroit, MI (January 2016).   NTG is an approved Transportation Service Provider (TSP) for participation in the General Services Administration’s (GSA) Freight Management Program (FMP). As a member of the prestigious Transportation Intermediaries Association (TIA), NTG adheres to the highest standard of professional service and ethical business conduct in our industry.


Our Benefits:
Nolan Transportation Group provides a competitive, comprehensive, performance-based compensation package for our full-time employees. Our employee benefits include:

  • Medical, Dental, & Vision Insurance
  • Life / Accidental Death & Dismemberment Insurance
  • 401(k) with Company Matching
  • Paid Time Off and Holidays



Tracking and Tracing Specialist


Position Details

 NTG is seeking motivated individuals with a desire to start a career in the fast paced, rewarding freight brokerage business.  As a Tracking and Tracing Specialist you will be responsible for ensuring the timely pickup and delivery of all of our shipments. Your daily role will be to assist the account managers and carrier operations specialist with ensuring their shipments are on schedule from start to finish, anticipating and solving any issues that may arise, and maintaining a positive working relationship with our carriers. We are growing rapidly and have positions available in all of our regional offices.

Primary Responsibilities and Daily Tasks

  • Ensuring timely pickup of the day’s shipments
  • Maintaining daily communication on all in-transit freight to ensure on time delivery
  • Anticipating and solving issues that may arise
  • Providing brokers with timely and detailed updates on their shipments
  • Maintaining office organization and efficiency
  • Developing and maintaining carrier relationships
  • Communicating and collaborating with carriers, brokers, and the rest of the operations team
  • Assisting brokers in fulfilling their customers’ needs
  • Providing detailed information to carriers, necessary to run an efficient operation


  • Bachelor’s Degree Required
  • Strong communication, negotiation and problem solving skills
  • Highly motivated and focused
  • Team player with a competitive attitude
  • Multi-tasking and prioritizing abilities
  • Ability to work independently
  • Detail oriented with excellent organizational skills
  • MS Office proficiency and related computer knowledge

Our Culture:

NTG Employees:

  • “Go to bat” for the carrier, but protect NTG’s customer at the same time
  • Display the highest level of integrity.
  • Demonstrate respect for others.
  • Possess a "do whatever it takes" attitude.
  • Think creatively and innovatively.
  • Enjoy working in a collaborative, team-oriented environment.
  • Are resourceful and results driven.